Refund policy
RETURNS
We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be in its original, unworn condition.
As each NIL+MON piece is specially made for you, we kindly ask for your understanding that return shipping costs must be covered by the customer.
EXCHANGES & INDIVIDUAL SOLUTIONS
Would you like a different size or do you have a special request?
Feel free to contact us at info@nilandmon.com - together, we will find a suitable solution for you, for example regarding sizing questions or individual adjustments.
REFUNDS
Once your return has been received and inspected, your refund will automatically be issued to the original payment method used for the purchase.
Please note that processing times may vary depending on your payment provider.
RETURN SHIPPING
Please include the completed return form with your return shipment:
Return address:
Lin Beeser Fashion GmbH
Stroofstr. 10
65933 Frankfurt
Germany
INTERNATIONAL SHIPMENTS OUTSIDE THE EU
Any customs duties or import fees outside the EU are non-refundable and will be deducted from the refund amount.
